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At The Terminal

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SHOP BY STYLE

Big & Tall

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Youth

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Carhartt

Columbia

OGIO

Sport-Tek

Spyder

ACCESSORIES & GIFTS

Bags

Collectibles

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Fitbit

For Your Truck

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SHIRTS

Button-Ups

Long Sleeve T-Shirts

Polos

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JACKETS, SWEATSHIRTS, & OUTERWEAR

Hi-Viz

Hoodies

Rain Jackets

Vests & Sweaters

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ACCESSORIES & GIFTS

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At the Terminal

  • Port & Company Essential Long Sleeve: Only Charcoal is available.
  • Port & Company Essential Pocket Tee: Red and Black is available in store.
  • Harriton Snag Protection Polo: Charcoal and Red is available in store.
  • Mimix Short Sleeve Work Shirt: Dark Charcoal and Black is available in store.

COMPANY STORE POLICY

Revised October 2023

Nussbaum is pleased to offer a variety of apparel and gift items through our company store. This policy is designed to address common questions about shopping with us and help you have the best experience possible. To place an order online, please visit store.nussbaum.com and log in using your company credentials. To place an order in person, please visit the marketing department in the South Building at the terminal. If you have questions or need assistance, please email marketing@nussbaum.com or call (309) 260-3423.

PAYMENT METHODS

Payroll Deduction

Taken out of your paycheck. If over $30, this will be divided over 4 weeks / checks. Typically, the deduction occurs in the next calendar month (e.g., a $40 purchase in January is deducted $10/week in February).

Store Credit

Check your balance by logging into your account and selecting “coupons.” Each employee receives $75 on January 1. Credit may be given out for special events (e.g., Driver Appreciation Week, Christmas, etc.) or earned by participating in our wellness program.

Credit Cards

All major cards accepted. Pay securely through Square.

Cash or Check

Only accepted for purchases made in-person at the terminal. Make checks payable to “Nussbaum.”

SHIPPING OPTIONS

1. Pickup at Nussbaum

FREE! Items are held at the marketing department. Stop by during regular business hours.

After-hours pickup available upon request. Please send us an email to arrange the pickup. 

2. Ship to Home

$10 Flat Rate.

Turnaround Time

Please allow 4-5 weeks for delivery on ALL orders.

Notifications

When your order is ready for pickup or ships, a confirmation email will be sent to the email address associated with your account (for drivers, this is your LiNK email; for office/shop employees, this is your work email).

SHOPPING AT THE TERMINAL

In addition to the online store, we keep several items in stock at the terminal that drivers and office/shop employees may purchase in-person during regular business hours. Please stop by the marketing department and we will be happy to assist you! Stocked items include:

Apparel

  • Ball caps and winter hats
  • Short & long-sleeve cotton t-shirts
  • Short-sleeve polo shirts
  • Short-sleeve button-up work-shirts
  • A limited selection of jackets & sweatshirts
  • Work gloves

Gifts

  • Blankets
  • Drinkware
  • Nussbaum model trucks & trailer-wrap stickers
  • Backpacks and duffle bags
  • Blue Parrot Headsets
  • Doggy apparel

Note: we do our best to keep these items in-stock, but there may be times when we are out due to shipping delays, a high-volume of orders for a particular product, etc. If you know you are stopping by on a particular date, feel free to call ahead of time to check whether the item you want is in stock. 

EMBROIDERY & CUSTOMIZATION

All of our apparel options (except for pants and shorts) have the Nussbaum logo embroidered, even if the preview image does not show it. You can further customize your apparel with:

Name Embroidery ($3 Charge)

  • First names ONLY (or a nickname that you would commonly go by at work).
  • If a name is added, the sale is final and we cannot accept returns. 

Faith & Family Logo Embroidery ($12)

  • On the back of the garment

We do not allow our logo to be added to garments not sold in the company store, except in rare and specialized cases. If you need a specific apparel option, we will work with you to find something in the company store or a reasonable alternative. Marketing reserves the right to approve or deny any logo requests. 

RETURN POLICY

Clothing Items: must meet the following criteria:

  • Unworn (except the initial try-on).
  • No pet hair or smoke.
  • Does not have your name embroidered on it.

If a garment is defective (missing a button, zipper, torn, etc.), please send a picture to marketing@nussbaum.com. We will provide a replacement item free of charge.

Non-Clothing Items: 

  • Phone mounts: all components must be unused (have the original safety seals in place and have not been attached to a phone/dashboard).
  • Model trucks: must be unopened and in the original packaging.
  • Fitbits may be returned/exchanged, but the customer is responsible for initiating and overseeing this process with Fitbit’s customer support: Get Support (fitbit.com). If Fitbit approves a full refund, it will be refunded to marketing’s credit card. At that point, please contact marketing@nussbaum.com and we will refund the payment method that you used in the company store (store credit, credit card, or payroll deduction).

Returning Your Item

All returns should be dropped off at the marketing department. If shipping the item back to us, the customer is responsible for the shipping charges. If exchanging an apparel item, we will not charge to ship the new item.

Ship returns to:

Nussbaum Transportation
Attn: Marketing Dpt – Store Returns
19336 N 1425 East Rd
Hudson, IL 61748

TERMINATION POLICY

When marketing is notified of an employee termination, we will take action based upon the following criteria:

If an employee quits within the first 2 weeks: 

  • Any order (excepting stock uniforms purchased in orientation) is automatically cancelled. If the employee paid via payroll deduct or credit card, a refund will be issued.

If an employee quits after the first 2 weeks:

  • We will honor orders placed up until the employee’s final day at Nussbaum. If unable to pick up their item(s), the employee will be charged a $10 shipping fee.
  • If the order was placed via payroll deduction, we will work with payroll to deduct the amount from their final paycheck. In the event that an employee departs before a final paycheck can be issued, they must either pay via credit card or cancel the order.

Thank you! We look forward to serving you.

 

BEAT THE SUMMER HEAT

Keep your cab cool! 🧊

 

UPGRADE YOUR SLEEP

Looking for a better night's sleep? Upgrade to a premium mattress!

 

HALF OFF PLANNERS

Sweep this spring sale with $8 for our custom calendars.

SHOP CATEGORIES

Bags

Big & Tall

Bottoms

Carhartt

Collectibles

Columbia

Drinkware

Fitbit

For Your Truck

Headwear

Hi-Viz

Jackets and Sweatshirts

Ladies'

Nussbaum Trucking Academy

Office Supplies

OGIO

Outdoor & Leisure

Pet Accessories

Phone Accessories

Shirts

Sport-Tek

Spyder

Store Credit

Youth

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Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

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Who we are

Our website address is: https://www.nussbaum.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

We have contact forms available for a variety of uses. These forms will collect information including (but not limited to): name, phone number, email address, city, state, zipcode, class of driver’s license, and work experience. If you fill out a recruiting contact form, we will use your information to 1) reach out to you regarding employment opportunities at Nussbaum and 2) determine your eligibility for employment at Nussbaum. Your information will be permanently stored in our Applicant Tracking System (ATS).

If you submit any other type of contact form, your information will be forwarded to the appropriate Nussbaum department and used to contact you regarding your inquiry.

Note: lead/contact forms submitted via non-Nussbaum-owned properties (e.g., Google Ad Lead Forms or a third-party advertising service) will be handled with and are subject to the same policies and uses as lead/contact forms submitted via Nussbaum’s website (as described and disclosed in this privacy policy).

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We share data collected through cookies and contact forms with third parties who perform services on our behalf.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Information submitted in a recruiting contact form is permanently stored in our Applicant Tracking System.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact information may be shared with an appropriate in-house department for the purposes of responding to any queries submitted in our contact forms. If you sign up to receive any of our newsletters or podcast updates, your email address and name will be stored in our email service prover system for the purposes of sending requested updates.